Please leave the following information in the notes at checkout:
- Current size of the ring
- Size the ring should be
- Date needed
**The Quantity above refers to the number of return shipping labels, not the number of rings to be resized**
To Return your Ring to Us:
The easiest and safest way to get your ring back to us is to choose the "Send me a shipping label" option above. We've got a special deal with DHL where you can print a label at home and they'll pick it up from you. It will get back to us in 2-5 days, won't get stuck in customs and is fully insured.
When you checkout, you'll have the option to choose either Free Airmail Shipping or DHL Express shipping, this will determine how we send the ring back to you.
If you have a cheaper/better/easier option you'd like to use, great! But please read this first:
Rings can get hung up in New Zealand customs. To avoid this:
- Place a value less than $100 US on the item**
- Write "return for warranty repair" on the customs form
**If you want to insure the item for its retail value, that's fine with us! But you might have to deal with NZ Customs to explain to them that it's a temporary import and/or pay the import transaction fee (usually around $80US).
AHJ
125 Bridge Street Unit C
Nelson 7010
NEW ZEALAND
